Terms of Service

1. Who we are

Eva-Accounting is an accounting, payroll and tax reporting platform for Romanian accounting firms and companies. It is developed and operated by CESIRO TRADING SRL, tax ID 37705493, registered with the Trade Register under J01/685/2017, with its registered office at Str. Theodor Pallady 5, Alba Iulia, jud. Alba, România (“we”, “the provider”).

The service is available at https://acc.eva-org.com and on the subdomains assigned to each customer. You can always write to us at [email protected].

In this document, “you” means the company or self-employed person who opens the account, together with the users you add to it.

2. Eligibility

• You may use Eva-Accounting if you are at least 18 years old and have full legal capacity, and — if you open the account for a company — if you are entitled to represent it.
• The service is intended for professional use (accounting, payroll, tax reporting). It is not a typical consumer service, but if you nevertheless contract it as a consumer, the rights granted to you by Romanian consumer protection law remain unaffected (see Consumer information).
• You may not use the service if your access was previously suspended for breaching these terms.

3. What the service does

Eva-Accounting provides, through your browser, a set of tools built on top of an ERP core (iDempiere) adapted to Romanian law:

• Financial accounting — Romanian chart of accounts, journal entries, journals, general ledger, trial balance, period and year-end closing, fixed assets and depreciation, cash and bank, settlements with partners.
• Invoicing and documents — incoming and outgoing invoices, delivery notes, goods receipt notes, receipts, payment orders, stock management and inventories.
• Payroll — payslips, employment contracts, timesheets, leave, computation of contributions and income tax, generation of the D112 return and its annexes.
• ANAF tax filings — generation of files for D300 (VAT return), D390 (recapitulative statement), D394 (informative statement), D100, D101, D205, D406 (SAF-T) and others, validated with the official utilities where these are available.
• e-Invoicing / SPV — generation of invoices in UBL format according to the CIUS-RO specification and their submission to or retrieval from ANAF’s Virtual Private Space, based on the authorisation you grant.
• Import from SAGA — migration of data archives from an existing accounting program (master data, opening balances, documents, payroll), with a reconciliation report.
• Online stores — connecting your own stores (WooCommerce/WordPress, Spree) to import orders, synchronise products and issue documents.
• Document editor — viewing and editing text documents, spreadsheets and presentations through OnlyOffice, integrated in the platform.
• Exchange rates — automatic retrieval of the official National Bank of Romania rate and revaluation of foreign currency items.
• Multi-company practices — one accounting firm can administer several client companies, each with isolated data.

The features actually available depend on your plan, on your company configuration and on the state of external integrations. We may add, change or withdraw features; changes that significantly reduce a paid service are announced in advance.

4. Your account and its security

• An account is created with a valid email address and a password you choose. The details you enter at sign-up (company name, tax ID, subdomain, email) must be real and current.
• You are responsible for keeping your password confidential and for everything done from your account. We recommend enabling two-step authentication where available.
• Notify us without delay at [email protected] if you suspect unauthorised access.
• Do not share credentials between people: every user must have their own account, so that the audit log remains meaningful.

5. Third-party accounts and authorisations

The platform can connect, only at your request and with your explicit authorisation, to third-party services:

• ANAF — Virtual Private Space (SPV): to submit and retrieve electronic invoices and, where applicable, returns. Authorisation is granted with your qualified digital certificate or through the access mechanism provided by ANAF; we act strictly within the mandate you give. We neither hold nor may use your certificate for any other purpose.
• Banks: import of account statements, from files you provide or — where the feature is enabled — through PSD2 account information interfaces, based on consent you give directly to your bank. We do not initiate payments on your behalf unless that feature is explicitly contracted and confirmed by you.
• Online stores and marketplaces: WooCommerce/WordPress, Spree and other platforms, through API keys you enter yourself. Those keys are used solely to synchronise orders, products and stock.
• Other providers: couriers, payment processors, the National Bank of Romania (exchange rates).

You are responsible for being entitled to grant these authorisations and for complying with each third-party service’s own terms. We may discontinue an integration if the third party changes its interface or conditions; we will try to give you advance notice. We are not liable for the unavailability, errors or changes of third-party services (including ANAF systems).

6. AI-assisted features

Some AI-assisted features (for example suggested accounting treatment, data extraction from scanned documents, consistency checks) are under development and are labelled as such in the interface. When such features become active:

• they are optional and can be switched off per company;
• their output is a proposal, not a final entry: nothing is posted without a user’s confirmation;
• we state in advance, in the privacy policy, whether processing takes place on our own infrastructure or at an external processor, and which data is involved;
• we do not use customers’ accounting data to train general-purpose models without your written agreement.

We do not guarantee the accuracy of automatically generated output. It does not constitute tax, accounting or legal advice.

7. Practices, companies, roles and delegation

• A practice (accounting firm) may administer several client companies. Each company’s data is isolated: a user only sees the companies in the portfolio assigned to them.
• Roles determine what a user may do: the practice administrator manages users, companies and settings; operational users work on the companies they have access to; there are roles with restricted, read-only or reporting-only rights.
• When a client company grants access to its accounting practice, the mandate is given inside the platform, and the client company may withdraw it at any time.
• The account holder is responsible for the users they add and the rights they grant. When an employee leaves, their account must be deactivated.

8. Acceptable use

You must not:

• use the service for unlawful purposes, tax evasion, money laundering, forgery of documents or double bookkeeping;
• upload unlawful or malicious content (viruses, destructive code) or data you have no legal basis to process;
• attempt to access other customers’ data, bypass authorisation mechanisms, or scan or test the platform’s security without our prior written consent;
• deliberately overload the infrastructure, mass-extract data automatically (scraping) or resell access without agreement;
• decompile, disassemble or derive source code from the platform, beyond what mandatory law allows.

Responsible security research is welcome: see the procedure on the Contact page.

9. Intellectual property

• The platform — code, interface, documentation, the Eva-Accounting name and logos — belongs to us or our licensors. You receive a limited, non-exclusive, non-transferable right of use for the duration of the contract.
• Your data — the documents, accounting records, master data and files you upload — remains yours. We acquire no rights over it; we process it only to provide the service, under the data processing agreement.
• The platform includes third-party components with their own licences (among others iDempiere and OnlyOffice); those licence terms continue to apply to the respective components.
• If you send us suggestions or improvement ideas, we may use them freely, with no obligation towards you.

10. Availability, “as is”

We make reasonable efforts to keep the service continuously available and we take regular backups. Nevertheless the service is provided “as is” and “as available”: there may be interruptions for planned maintenance, incidents, infrastructure provider failures or force majeure. We do not guarantee uninterrupted or error-free operation, except within a separately signed service level agreement (SLA).

We do not warrant that the output produced by the platform (computations, returns, reports) matches your specific situation: it must be reviewed by a professional before filing or use.

11. Limitation of liability

To the extent permitted by law:

• we are not liable for lost profit, loss of business, data loss caused by your own actions, or tax fines and penalties resulting from incorrectly entered data, late filing or misinterpretation of legislation;
• our total aggregate liability for any claim related to the service is limited to the amount you actually paid for the service in the 12 months preceding the event giving rise to the claim;
• these limitations do not apply in case of wilful misconduct or gross negligence, personal injury, or in other cases where the law forbids limiting liability.

12. Indemnity

You agree to indemnify us against third-party claims and authority sanctions arising from: data you upload without a legal basis, use of the service in breach of these terms or of the law, or the content of documents you issue through the platform.

13. Payments, suspension and termination

• The subscription is invoiced according to the plan you choose. Prices shown on the website are in Romanian lei; VAT is added as required by law.
• We may suspend access if an invoice remains unpaid after notice, if your use breaches section 8, or if there is a security risk. Suspension does not delete data.
• You may terminate at any time, from your account or by written request. Termination takes effect at the end of the paid subscription period.
• On termination you have 30 days to export your data. After that period data is deleted or anonymised, except for data we are legally required to keep. Details in the data processing agreement.

14. Confidentiality

We treat your accounting, financial and personnel data as confidential information. Our staff’s access is limited to what is strictly necessary for operation and support, is granted on a justified-need basis and is logged. Details on data categories, legal bases and rights are in the Privacy Policy, and our obligations as a processor in the Article 28 GDPR agreement.

15. Changes to these terms

We may update these terms to reflect changes in the service or in legislation. The version in force is the one published here, with the last-updated date shown in the header. Substantial changes are communicated by email or through an in-app notice, at least 30 days before they take effect. Continued use after that date means acceptance; if you disagree, you may terminate the contract.

16. Governing law and disputes

• The contract is governed by Romanian law and applicable European Union law.
• We try amicable resolution first: write to [email protected] and we will reply within 30 days at the latest.
• Disputes not settled amicably fall under the jurisdiction of the Romanian courts at the provider’s registered office, unless you are a consumer — in which case the jurisdiction rules and rights granted in your favour by consumer protection law, including alternative dispute resolution, continue to apply (see Consumer information).
• If a clause is held void, the remaining clauses stay in force.

17. Contact

For any question about these terms: [email protected] or the postal address in the section below. See also the Contact page.

Provider identity

Company

CESIRO TRADING SRL

Tax ID

37705493

Trade Register

J01/685/2017 (EUID ROONRC.J1/685/2017)

Registered office

Str. Theodor Pallady 5, Alba Iulia, jud. Alba, România

Email

[email protected]

Platform

Eva-Accounting — https://acc.eva-org.com